Guide 121 / 200 4 alternatives 2-minute read
Better ways to say “Proactive”
A self-help word pretending to be advice.
i · Why avoid itTwo lines, no filler
"Proactive" means "not passive" and implies the opposite, "reactive," is unsatisfactory. Both words dodge what actually needs doing. Prefer specific verbs: "anticipate," "prevent," "flag early."
ii · Before & afterDrop-in demo
Before
We need to be more proactive about customer risk.
After
We need to flag churn risk to CS before renewals.
iii · The alternatives4 ways out
- 01Anticipate neutral
prepare for future events
Anticipate churn risk before renewal.
- 02Preempt formal
act before a predictable event
Preempt the complaint by notifying customers.
- 03Flag early neutral
internal escalation
Flag issues early to legal.
- 04Prevent neutral
stop before it happens
Prevent incidents through tighter monitoring.
iv · Brew tipKeep this one
Replace "be proactive" with the specific action. If there isn't one, there's no advice.