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Guide 74 / 200 6 swaps Formal register

Professional words for “answer”

Five verbs for responding — each specifying the kind of response.

i · When it mattersTwo lines, no filler

"Respond" is the neutral choice. "Address" says you engaged with the substance. "Rebut" says you pushed back. The verb carries the stance.

ii · The swaps6 ways
  1. 01
    Respond neutral

    standard reply

    Respond to the query by end of day.

  2. 02
    Reply neutral

    turn-by-turn correspondence

    Reply to the email in the thread.

  3. 03
    Address formal

    engage with the substance

    Address the concerns raised in the review.

  4. 04
    Acknowledge formal

    confirm receipt

    Acknowledge the request in writing.

  5. 05
    Rebut formal

    push back with argument

    Rebut the allegation in the filing.

  6. 06
    Follow up neutral

    revisit after a gap

    Follow up on last week's request.

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